Central Federal has been using the services of Alpha Appraisal Solutions, LLC since January 2021. We are extremely pleased overall with the service we have received. The turnaround times from date of inspection until we receive the appraisal report is usually 3-5 days. On the rare occasions where there is a revision to the report needed, we normally get the revised report within 24 hours. The fees charged for the appraisals are very reasonably priced and fall within the range other appraisal firms we utilize are charging. The quality of the appraisals we receive far exceed the quality of our other appraisers.
In terms of customer service, Jeff Mallari & Nina Martin are exceptional. Whenever I or my staff have any questions for them the response is almost instantaneous. Jeff has visited the office to check in and see how things are going and both he and Nina send emails from time to time as well to check in and see if there is anything they can do for us.
It is a pleasure doing business with Alpha Appraisals and I would definitely recommend them to my colleagues. If I can be of any further assistance to you, please don't hesitate to call me at (708) 222-2300 Ext 216.
Vice-President of Mortgage Operations & Credit Administration/Sr. Underwriter